Tom is a seasoned Executive with over 38 years in the Hospitality - Lifestyle Industry. Prior to launching the Trinity Golf Group, he spent 27 years with ClubCorp and previously with The Four Seasons, TGI Fridays, and Regan Management. During his tenure with ClubCorp, Tom successfully held the positions of Club Manager (4 years), Regional Manager (14 years), and Vice President of Operations (9 years). As Vice President he was responsible for up to 28 Clubs generating over $97 million in annual Total Operating Revenues. Tom has received many awards for his outstanding performance and was a Founding Member of ClubCorp's Leadership Cabinet.
Tom possesses a very strong business acumen in all phases of the industry, including financial performance, marketing, membership development and retention, quality standards of operations, new business development, securing and growing of talent, and Board and Committee relations.
His professional activities include teaching Strategic
Management in the Private Club Curriculum at the University of Houston (since 1993), and Presenter for multiple industry related topics with Golf Inc. (since 2000). Tom has also Guest Lectured at Florida State University and The University of Central Florida.
Carolyn L. Ellis
Carolyn is well known in the Private Club Industry for her servant's heart. She is a
respected expert specializing in the area of development. In her 35 year tenure with ClubCorp she spent the last 15 years as Senior Vice President of Development. She was responsible for the development of dozens of Country Clubs, City Clubs, and Alumni Clubs across the entire nation.
Carolyn's expertise includes the organization and formation of Club Boards and Committees, establishing membership programs, the development and implementation of the respective Club's concept, and the hiring, training and supervision of the Club's sales force.
Prior to Club Development she was Head of the Human
Resource Department for ClubCorp with responsibilities for
both the recruitment and training of Club Managers.
Karen's expertise is in the very important area of Membership and Revenue Development. She specializes in assisting the Club's Board and Management Team in the development of membership programs and revenue strategies. These programs are specifically tailored to the Club's position and vision which enable the Club to meet and/or exceed their membership and revenue goals.
Karen's background includes 21 years with ClubCorp where she was a Membership Director at four separate properties and then as a Vice President of Membership and Sales.
Karen's strengths cover a wide range of skills which are all necessary for a Club's success. She is an expert in hiring and training professional private club sales staffs, setting goals and instructing sales people how to effectively write game plans that will enable them to achieve their goals, and working with Club Managers on how to effectively manage the various sales and revenue departments at their Club.
Keith's professional journey took shape upon his graduation in 1979 from the Culinary Institute of America. His experience includes the Hilton Corporation and Specialty Restaurants as well as 27 years with ClubCorp. With ClubCorp he held a variety of positions including Executive Chef, Regional Executive Chef, Regional Food and Beverage Director, Club Manager, Regional Manager, and Corporate Food and Beverage Director.
Keith has successfully recruited and trained hospitality professionals for over 30 years. To his credit he has
opened over 30 Business and Country Clubs, and was
instrumental in numerous new developments, acquisitions, redesigns and redevelopments.
Additionally in 1989 Keith was the first to have a private club, the Citrus Club in Orlando Florida, inducted into the Nations Restaurants News, "Fine Dining Hall of Fame".
Keith holds affiliations with the American Culinary Federation (ACF), Club Managers Association of America (CMAA), Research Chefs of America (RCA), and the National Restaurant Association (NRA).
Randy is a highly regarded professional
throughout the Hospitality industry. During his 28 year tenure with ClubCorp he held positions of Regional Service Director, Development Service Director, and Regional Director of Food and Beverage for the Business and Sports Club Division.
While working eight years in development for ClubCorp, Randy had the opportunity to be involved in opening over 30 Clubs from Golf and Country, Business and Sports to Jack Nicklaus "Signature" projects and Alumni Clubs. Although each Club opening holds a special place with Randy, his most "prized" accomplishments include opening the two Bear's Best properties in Atlanta and Las Vegas, the University Center Club in Tallahassee, Florida on the campus of FSU and the University of Texas Club in Austin, Texas on the UT campus.
Randy's passion is best described in his own words "My passion is hospitality service training and concept development - from casual to fine dining with a focus on enhancing the Member / Guest experience, regardless of the venue".
Randy's philosophy is straightforward: "Anything worth doing in life, whether personal or professional, is worth doing well".